The International Society of Hotel Associations (ISHA) is committed to protecting the privacy of its members and customers. ISHA recognizes the interest of its members and partners in the confidentiality of their personal information. ISHA only maintains personal information that is relevant to ISHA activities and seeks to maintain accurate, complete, and timely information.
ISHA maintains all personal data with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. No computer system or information can ever be fully protected against every possible hazard. ISHA provides reasonable and appropriate security controls to protect personal information against foreseeable hazards.
ISHA maintains member databases that contain mailing, billing, and member profile information. ISHA also maintains databases of member and non-member registrations for conferences. The information in these databases is used by authorized ISHA staff members to process orders; mail invoices, purchases, renewal notices, and announcements; respond to member inquiries; and help us improve our offerings. Member records are maintained as long as an individual is an ISHA member. Purchases and credit card transactions are retained for as long as appropriate to meet contractual, tax, or auditing needs.
All personally identifiable information contained in ISHA membership and registration databases is treated as confidential and will be used only for the purposes stated in this policy, except where required by law.
ISHA maintains all personal data with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. No computer system or information can ever be fully protected against every possible hazard. ISHA provides reasonable and appropriate security controls to protect personal information against foreseeable hazards.
ISHA maintains member databases that contain mailing, billing, and member profile information. ISHA also maintains databases of member and non-member registrations for conferences. The information in these databases is used by authorized ISHA staff members to process orders; mail invoices, purchases, renewal notices, and announcements; respond to member inquiries; and help us improve our offerings. Member records are maintained as long as an individual is an ISHA member. Purchases and credit card transactions are retained for as long as appropriate to meet contractual, tax, or auditing needs.
All personally identifiable information contained in ISHA membership and registration databases is treated as confidential and will be used only for the purposes stated in this policy, except where required by law.
Email Policies
ISHA does not sell, rent, or exchange email addresses of its members and customers. ISHA uses email addresses to send messages that help to service ISHA members.
Security Policy
ISHA uses SSL protocol (Secure Sockets Layer) for all financial transactions on our website. The SSL software is the industry standard and among the best software available today for secure commerce transactions.
Refund Policy
Membership is non-refundable.
Conference Refund Policy
- A full refund will be issued provided written notice of cancellation is received at least one month prior to the date of the conference.
- A refund minus a $50 administrative fee will be issued for cancellations received up to two weeks prior to the date of the conference.
- Inside of two weeks prior to the start of the conference, no refunds will be issued.
